[wny-digital-equity-list] Your assistance needed: WNYDEC Regional Digital Literacy Survey

Don Matteson dwmatteson at wnydigitalequity.org
Fri Oct 31 16:16:32 EDT 2025


Hi everyone —


Sorry to clog up your inbox today!

As you likely know, we're moving forward with a regional digital 
literacy survey through Clementine Gold Group. The data collection 
period runs early November through mid-January, and we need your help 
making sure we reach respondents across all eight counties. The goal of 
the survey is to provide a community-level descriptive overview of the 
state of digital skills in Western New York -- information that's not 
currently available from any other source.



### What we're asking from you

First, if your organization can distribute paper surveys and maintain a 
secure drop box for completed responses, let us know. Clementine Gold 
Group will provide the surveys, boxes, and instructions. Respondents get 
entered into a drawing for one of three $200 Walmart gift cards (with 
drawings on November 20, December 12, and January 16).


Second, we need you to make strategic introductions. Think about 
organizations in your network that serve our priority populations - 
people with disabilities, low-income residents, rural residents, 
seniors, veterans, non-native English speakers, formerly incarcerated 
individuals, and racial/ethnic minorities. I've linked to a [list of 
potential partners](https://wnydec.link/survey-partners), but you have 
the deep local knowledge about who has the relationships and reach we 
need to build a credible evidence base about digital skills in our 
communities. If you’re able to make the connection, please go ahead 
and copy me on the email.


If you can ***connect Clementine Gold Group with two or three solid 
partners by November 14*** (sample template below), that gives us time 
to coordinate early in our data collection process. If you can name a 
potential partner but can’t broker the introduction, please add them 
to the list using [this form](https://wnydec.link/partner-form).


### What’s Next

Mark Glasgow (mark at clementinegoldgroup.com; copied here) and his 
colleagues at Clementine Gold Group will handle logistics with you and 
any partners you introduce. As noted above, I’ve included an  email 
template below that you can adapt for those introductions.


Please let Mark know (and copy me) if your organization can distribute 
surveys directly, and which partners you're planning to reach out to.


Warm regards,


Don


————

E-Introduction Template:

Subject: Introduction: Partnering on WNY Digital Literacy Survey

Hi [Partner Name],


I'm pleased to connect you with Mark Glasgow from Clementine Gold Group 
(CGG). CGG is conducting a regional digital literacy survey on behalf of 
the [Western New York Digital Equity 
Coalition](https://wnydigitalequity.org). I think your organization 
would be a strong partner in this effort, and we’d appreciate your 
help.


The Coalition is surveying about 1,200 residents across Western New 
York’s eight counties to build the kind of community-level evidence 
about digital skills that we don't currently have. We're focusing 
particularly on populations most affected by digital exclusion: people 
with disabilities, low-income residents, rural residents, seniors, 
veterans, non-native English speakers, formerly incarcerated 
individuals, and racial/ethnic minorities.


The results will strengthen our grant applications, give us more 
credibility when we advocate for resources, and help us design programs 
based on actual needs rather than assumptions. Given your work with 
[specific population(s)], you're well-positioned to help us reach people 
whose experiences should be part of this picture.


The survey is mostly paper-based, voluntary, and completely anonymous. 
If you're interested, Clementine Gold Group will provide printed 
surveys, a secure drop box, and collection instructions. Respondents 
will be entered into a drawing for one of three $200 Walmart gift cards. 
Data collection runs early November through mid-January with gift card 
drawings on November 20, December 12, and January 16.


I'm copying Mark (and Don Matteson, Facilitator for the WNY Digital 
Equity Coalition) here so you can connect directly. Mark, [Partner Name] 
works with [brief description] and has strong relationships in [relevant 
community/population] within [county name(s)] County(ies).


Please let me know if you have questions.


[Your name]




-- 
Don Matteson - Facilitator
WNY Digital Equity Coalition
dwmatteson at wnydigitalequity.org
wnydigitalequity.org
@wnydigitaleqty
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